The Weekly Newspaper of El Segundo
Herald Publications - El Segundo, Torrance, Manhattan Beach, Hawthorne, Lawndale, & Inglewood Community Newspapers Since 1911 - (310) 322-1830 - Vol. 107, No. 5 - February 1, 2018
Inside
This Issue
Certified & Licensed
Professionals.....................14
Classifieds............................4
Crossword/Sudoku.............4
Entertainment......................6
Legals............................ 12,13
Obituaries.............................2
Pets......................................16
Police Reports.....................2
Real Estate.....................7-11
Sports.............................. 5,15
Weekend
Forecast
Friday
Sunny
75˚/62˚
Saturday
Partly
Cloudy
73˚/61˚
Sunday
Sunny
72˚/61˚
El Segundo Youth Hoopsters
Enjoy a Visit to Lakers Facility
City Welcomes New Information Systems
Director with Hire of Charles Mallory
By Brian Simon
Last year, the El Segundo City Council
established a set of five main objectives as part
of a long-term strategic plan. One item on the
list is to “develop quality infrastructure and
technology.” A major goal on the technology
side was to create and staff a new department
and hire a director to oversee personnel to
realize the Council’s vision. The process took
some time, but culminated last month with
the hire of Charles Mallory as information
systems director. His role is to lead his team
in implementing the City of El Segundo’s
technology master plan by working with
other department heads to improve processes
and services. An important component to
success will also involve collaboration with
the City’s Technology Committee as well
as local citizens to establish priorities and
strategies for the future.
Mallory arrives with over 20 years of experience
in the area of information technology
(IT) management. His resume includes nearly
10 years as the assistant director of information
management for the Port of Long Beach
where he was responsible for all aspects of
IT operations. “One of my more significant
accomplishments was the implementation
of the Port’s technology strategic plan,” he
said. “This plan consisted of approximately
24 projects with a budget of $28 million.
The goal was to align information technology
capabilities with the Port’s strategic business
plan. We were able to complete the plan in
seven years and within budget.”
Prior to joining the Port, Mallory was
acting director of information technology
services for Cal State University Los Angeles
where he managed the IT infrastructure team
and helped create the Project Management
Office that supported 4,000 university staff
members and 20,000 students. He was also
senior project manager and regional director
of information systems for the Torrance-based
American Medical Response – the nation’s
largest medical transportation company.
In interviewing for the El Segundo job,
Mallory saw the position as an exciting
opportunity to start a new department and
enhance city services through the use of
technology and process improvement. “We
will be focused on leveraging technology
to optimize services for the citizens and
businesses that make their home here,” he
explained.
As to what unique assets he brings to the
table that will benefit El Segundo, Mallory
felt his diverse public and private operations
background will prove especially useful. “I
offer a unique blend of leadership, strategic
and technical capabilities and am dedicated
to building and maintaining an efficient,
creative, forward-thinking team atmosphere
focused on anticipating the evolving needs
of customers,” he said. “It is important to
increase the footprint of technology services
to make information readily accessible to all
that want or need it. I have demonstrated
success throughout my career in creating
an efficient, innovative atmosphere focused
on collaboration and customer needs, and I
will continue to do so here in El Segundo.”
A native of Birmingham, Ala., Mallory also
lived in Upstate New York for several years
before settling in Southern California at the
age of 10. He grew up in South Los Angeles
and attended schools in the San Fernando
Valley. He also spent some time at Indiana
University where he played then-Big 10 football.
He later earned his Bachelor of Science
in Management Information Systems from
Azusa Pacific University. Over the years, he
obtained a number of technical certifications
as part of a continuing education commitment
to stay on top of his ever-changing field.
As a youngster Mallory didn’t envision a
future in IT, but was always inquisitive about
electronics. “I enjoyed exploring and learning
how machinery works,” he said. “Technology
became a career of passion for me when
I took on the Y2K system enhancements
as a technical project manager for both a
wireless billing and medical transportation
company. It was my job to ensure all information
systems were Y2K-comlaint before
the clock struck midnight up to the turn of
the century.” Thankfully, the rampant fear of
computers crashing worldwide at that time
South Bay Lakers guard Robert Heyer contests the shot of our El Segundo Youth Basketball participants. Photo: Tyler Fujii.
See Charles Mallory, page 13